Customer Q & A - Project Management

If I delete project in ActivityTimeline, will it affect Jira?

No, If you disable a project in ActivityTimeline it will still be available in Jira. You can make project unavailable in ActivityTimeline in ActivityTimeline Configuration→Projects→Uncheck the box ‘Is Active’:




Can I create projects directly in ActivityTimeline?

No, all projects must be created in Jira and synced to ActivityTimeline.



I created a project in Jira but it doesn’t show up in ActivityTimeline

By default, ActivityTimeline synchronizes the project list once a day. If a new project is created and you want it to be immediately displayed in ActivityTimeline, please go to AT Configuration -> Synchronization -> Refresh Projects -> and click on 'Refresh Projects':




Can I set up an issue hierarchy level above Epic?

Yes, ActivityTimeline supports this hierarchy. To choose what issue type to consider higher than Epic, please, navigate to Configuration -> Jira integration -> Initiative Issue Type -> Choose the correct one from drop-down -> Click ‘Update’:





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