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1. Install Java 8 on the server where Jira is running.

2. Open <JIRA_HOME>/plugins/activitytimeline/config/at.properties file for editing. <JIRA_HOME> is usually /var/atlassian/application-data/jira on Linux servers.

3. Add the following line into that fiefile:

   Code Block
   at.java_home.path=JAVA8_EXECUTABLE_PATH

   where JAVA8_EXECUTABLE_PATH is full path to installed Java 8 executable file. Examples:

   1. /usr/lib/jvm/jre-1.8.0-openjdk.x86_64/bin/java

   2. /usr/lib/jvm/jre-1.8.0/bin/java

   3. C:\\Program Files\\Java\\jre8\bin\\java.exe

      1. Please note that each back-slash should be doubled for Windows OS based server.

4. Save at.properties file.

5. Open a troubleshooting page at the following link and click Restart (or Start) service button: https://<JIRA_HOME_URL>/plugins/servlet/activitytimelineconfig/configuration

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