In a situation when a user cannot continuously work on a ticket for several days in a queuerow or multiple users need to work on the same task, ActivityTimeline add-on allows splitting that ticket to be worked on different days.
Creating Split Issues
Creating the Split issues could Splitting issues can be done in two ways:
Split Jira Issues from ActiivityTimeline
On a Dashboard: drag-n-drop the task on a Dashboard timeline by keeping the Shift key key pressed.
From the Left Panel: drag-n-drop the task from Left the Issue Panel to Dashboard the user’s timeline by keeping the Shift key pressed. One of two Issue Parts will be scheduled on the Dashboard.
The task will be split into two parts between users or between different days for the same user. Every issue part could be split into other issue parts as well.
On a Dashboard:
From a Left Panel:
First The first Issue Part is unassigned; the second Issue Part is assigned and scheduled on the Dashboard:
Click here to learn how to split tasks from Jira Issue page
Split a Ticket for Different Days
Example
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Example: JIRA ticket BTP-12 with an original time estimate of 16 hours is scheduled for a user on Monday and Tuesday. Suddenly the ticket of higher priority ((JIRA ticket |
TIV-62) is assigned to a user to work on Tuesday, and he/she cannot continue on Ticket |
BTP-12 and will be able to finish only on Wednesday. Ticket |
BTP-12 will have to be split into Monday and Wednesday. This can be done by dragging and dropping the task by keeping the Shift key pressed. As a result, the system creates two issue parts – the first one for Monday and the second one for Wednesday. The estimate will also be split (16 hours of remaining time = 8 hours on Monday and 8 hours on Wednesday): |
Manage Estimated Time
One |
Split Jira Issues from the Jira Issue page
Click here to learn how to split tasks from the Jira Issue page
Manage Issue Parts and Create New
You can manage how many hours are going to be put in into each part of the ticket issue in the Manage Issue Parts :
Click dialog. To open it, click, on any of the
parts to update or manage themPress theissue parts → Manage Issue Parts
buttonChange the number of hours for each part and click Update.
→ :
In ‘Edit Issue Parts' dialog you can set different estimate and dates for each issue part, create new issue part without a need to dragndrop a task, delete existing issue parts:
The system will update the remaining time estimate for each part and will also update the total amount of remaining hours of JIRA tickets.
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One can delete the issue part by clicking on the Delete link. Split Issue is not supported for Story Points estimation. |
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Integration with Jira through the Multi-User picker field for Team-Managed Projects is not supported. |
Splitting the tickets works not only with one person but also across multiple people and dashboards.
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Split Issue is not supported for Story Points estimation. |
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For information on how to configure and use Issue Collaborators custom field see Issue Collaborators (Multiple User Picker) |
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Video guide on 'How to assign Jira tasks to multiple assignees?' |
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