Split Jira Issues

In a situation when a user cannot continuously work on a ticket for several days in a row or multiple users need to work on the same task, ActivityTimeline add-on allows splitting that ticket.

Splitting issues can be done in two ways:

Split Jira Issues from ActiivityTimeline

  • On a Dashboard: drag-n-drop the task on a timeline by keeping the Shift key pressed.

  • From the Left Panel: drag-n-drop the task from the Issue Panel to the user’s timeline by keeping the Shift key pressed. One of two Issue Parts will be scheduled on the Dashboard.

The task will be split into two parts between users or between different days for the same user. Every issue part could be split into other issue parts as well.

On a Dashboard:

From a Left Panel:

The first Issue Part is unassigned; the second Issue Part is assigned and scheduled on the Dashboard:

Example: JIRA ticket BTP-12 with an original time estimate of 16 hours is scheduled for a user on Monday and Tuesday. Suddenly the ticket of higher priority ((JIRA ticket TIV-62) is assigned to a user to work on Tuesday, and he/she cannot continue on Ticket BTP-12 and will be able to finish only on Wednesday.

Ticket BTP-12 will have to be split into Monday and Wednesday. This can be done by dragging and dropping the task by keeping the Shift key pressed.

As a result, the system creates two issue parts – the first one for Monday and the second one for Wednesday.

The estimate will also be split (16 hours of remaining time = 8 hours on Monday and 8 hours on Wednesday):

Split Jira Issues from the Jira Issue page

Click here to learn how to split tasks from the Jira Issue page

Manage Issue Parts and Create New

You can manage how many hours are going to be put into each part of the issue in the Manage Issue Parts dialog. To open it, click, on any of the issue parts → Manage Issue Parts:

In ‘Edit Issue Parts' dialog you can set different estimate and dates for each issue part, create new issue part without a need to dragndrop a task, delete existing issue parts:

The system will update the remaining time estimate for each part and will also update the total amount of remaining hours of JIRA tickets.

Split Issue is not supported for Story Points estimation.

Integration with Jira through the Multi-User picker field for Team-Managed Projects is not supported.


Frequently Asked Question. Read more.

Helpful tips in our Blog.

Questions? Contacts Us.

Contact details for Solution partners.

Search doсumentation

Search doсumentation...