Page Comparison

If there is any SSO you have any Single-Sign On (SSO) add-on enabled on your Jira Server/DC instance then you should apply extra configuration to it for compatibility with ActivityTimeline.
Basically, you need to add some links from ActivityTimeline should add a couple of ActivityTimeline app links into the exclusion list of
the SSO add-on:

1. Go to SSO Add-on Configurations

...

Image Removed

3. After it is done, please, go to ActivityTimeline Maintenance page

The Maintenance Page can be found at Jira Administration -> Manage Apps -> left menu ActivityTimeline -> Settings -> Maintenance Page button or via the following direct link:

https://<JIRA_HOME>/plugins/servlet/activitytimelineconfig/configuration

4. Click Restart:

...

Below is an example on how to configure a popular EasySSO add-on for Jira.

EasySSO

Below you can find a short guide on how to do it on example of EasySSO add-on:

1. Please, go to Jira Administration → Manage Apps → On the left panel click on EasySSO:

...

2. Add the following string into Excluded Paths field:

Image Added

3. Click ‘Save’.

If the issue still occurs or you are experiencing some other problem that is not described here, please don’t hesitate to contact our team at support@reliex.com.

...