ActivityTimeline with 3rd party SSO add-ons

If you have any Single-Sign On (SSO) add-on enabled on your Jira Server/DC instance then you should apply extra configuration to it for compatibility with ActivityTimeline.
Basically, you should add a couple of ActivityTimeline app links into the exclusion list of
the SSO add-on:

Below is an example on how to configure a popular EasySSO add-on for Jira.

EasySSO

Below you can find a short guide on how to do it on example of EasySSO add-on:

1. Please, go to Jira Administration → Manage Apps → On the left panel click on EasySSO:

Open

2. Add the following string into Excluded Paths field:

Open

3. Click ‘Save’.

If the issue still occurs or you are experiencing some other problem that is not described here, please don’t hesitate to contact our team at support@reliex.com.

miniOrange SSO

miniOrange SSO app does not support the possibility to exclude some URL at the time of writing this manual so the alternative option is to alter the connection Url to use a direct local connection to Jira Server instead of a public DNS name.

Here is the procedure to do that:

   a) Connect to the Jira server then open
<JIRA_HOME_FOLDER>/plugins/activitytimeline/config/at.properties file for editing.

   b) Add the following line and save it: 

at.jira_connection.url=http://localhost:8080

   c) Open ActivityTimeline Maintenance page and click on the "Force Restart" button at the bottom:

https://<JIRA>/plugins/servlet/activitytimelineconfig/configuration

Please note, this solution may not work for Jira DC instances with more than 1 node.

If the issue still occurs or you are experiencing some other problem that is not described here, please don’t hesitate to contact our team at support@reliex.com.