ActivityTimeline with 3rd party SSO add-ons

If you have any Single-Sign On (SSO) add-on enabled on your Jira Server/DC instance then you should apply extra configuration to it for compatibility with ActivityTimeline.
Basically, you should add a couple of ActivityTimeline app links into the exclusion list of
the SSO add-on:

/plugins/servlet/activitytimelineconfig/*,/plugins/servlet/activitytimelineproxy/*,/rest/activitytimeline/*,/plugins/servlet/activitytimeline/*,/plugins/servlet/activitytimeline

Below is an example on how to configure a popular EasySSO add-on for Jira.

 

EasySSO

Below you can find a short guide on how to do it on example of EasySSO add-on:

  1. Please, go to Jira Administration → Manage Apps → On the left panel click on EasySSO:

 

2. Add the following string into Excluded Paths field:

/plugins/servlet/activitytimelineconfig/*,/plugins/servlet/activitytimelineproxy/*,/rest/activitytimeline/*,/plugins/servlet/activitytimeline/*,/plugins/servlet/activitytimeline

 

3. Click ‘Save’.

If the issue still occurs or you are experiencing some other problem that is not described here, please don’t hesitate to contact our team at support@reliex.com.