In case when several people are assigned to work on JIRA ticket, and that ticket contains Assignee and Collaborators (custom field in JIRA of multiple user picker type), ActivityTimeline will split the issue into parts.
Issue Collaborators configuration
To make AT respect Collaborators JIRA setting, configuration needs to be adjusted in ActivityTimeline. To change the configuration, please follow the steps:
- Go to AT Dashboard > Configuration > JIRA Integration page
- In Advanced Configuration section set Timeline Assignee = Assignee (or any other supported field) and Issue Collaborators = Collaborators
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To show additional people who are working on the task in Jira, you may create a “multi-user picker” field and then indicate your additional assignees there.
If you do not have such a field yet, here is how you can set it up quickly:
Open Jira Settings → Choose Issues
Find a Tab Custom Fields →Create New Custom Field
Proceed with Advanced Fields → Find a “Multi-user Picker” Field
Add Custom Field.
Issue Collaborators configuration
In order to synchronize any changes made in Jira in a new field with Activity Timeline, please, follow the steps below:
Go to ActivityTimeline Configuration→JIRA Integration page
Set Issue Collaborators = Example: Collaborators (Or any other Jira custom field of multiple user picker type that you created):
3. Press Update to save the changes
Issue on Collaborators' timelines
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And in ActivityTimeline:
Assignee part differs from collaborators' parts in color:
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All the changes made on timelines with issue parts will be synchronized into JIRA and vice versa
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