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Once Email Notifications Digest is installed and configured, each user in the system will start receiving the digest of recent JIRA updates at date/time specified in Global Configuration page or Personal Configuration page (if configured by the user).

To see the list of latest JIRA updates, follow the steps:

  1. Go to your user profile in JIRA
  2. Select Digest Email from menu:
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  3. In the opened Personal Configuration page click Send Digest Now if you would like to an email to be sent to your email address immediately:

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    OR
    Click here link to open digest in web browser:

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Notification Digest Basics

  • User that has Issue/Project Watch settings switched on gets one email with collected JIRA notifications at a time.

...

  • One email contains specified records and does not reach defined maximum (Maximum Records per Email setting)
  • No email is sent when no changes in JIRA issues were made

Digest Recipients

User receives email notifications only based on their settings / permissions:

...

  • user stops watching an issue(s)
  • reporter of an issue changes
  • an issue gets assigned to a different user
    • that user starts getting email notifications
  • another user is set as project lead in that JIRA project
  • user is inactive in JIRA
  • user is not allowed to see the change according to the level of visibility (e.g., if comment added to JIRA issue can be seen only to a specified group of users in JIRA)

Actions Recorded in Digest

Email Notifications Digest sends an email based on the actions recorded from JIRA updates.

...

  • Create new issue
    • all issues types are supported
  • Updates to an issue
    • all modifications made in issue fields
      • standard fields
        • description, summary, component, affects/fix versions, issue assignee/reporter, due date, attachments etc.
      • custom fields
        • labels, planned start/end dates, user picker, group picker, checkboxes etc.
  • Log Work
  • Comment to an issue
    • add / update / delete comment

      Info

      If user is not allowed to see a comment due to visibility level restrictions (comment cannot be visible to JIRA group user is part of), record will not be sent in a digest.


  • Issue State change (start progress, resolve, close etc.)
  • Move an issue

  • Convert an issue to task / sub-task

  • Delete an issue