Using Email Notifications Digest v1.0-v2.0

Once Email Notifications Digest is installed and configured, each user in the system will start receiving the digest of recent JIRA updates at date/time specified in Global Configuration page or Personal Configuration page (if configured by the user).

To see the list of latest JIRA updates, follow the steps:

1. Go to your user profile in JIRA
2. Select Digest Email from menu:
   
3. In the opened Personal Configuration page click Send Digest Now if you would like to an email to be sent to your email address immediately:
   
   
   OR
   Click here link to open digest in web browser:
   
   

Notification Digest Basics

• User that has Issue/Project Watch settings switched on gets one email with collected JIRA notifications at a time.
  
  

• One email contains specified records and does not reach defined maximum (Maximum Records per Email setting)
• No email is sent when no changes in JIRA issues were made

Digest Recipients

User receives email notifications only based on their settings / permissions:

• user watches an issue(s)
• user is a reporter of an issue(s)
• an issue is assigned to user
• user is a Project Lead in specified JIRA project
• user is allowed to see the change according to the level of visibility (e.g., if comment added to JIRA issue is visible to a user) 

User does not receive email notifications in case of:

• user stops watching an issue(s)
• reporter of an issue changes
• an issue gets assigned to a different user
  • that user starts getting email notifications
• another user is set as project lead in that JIRA project
• user is inactive in JIRA
• user is not allowed to see the change according to the level of visibility (e.g., if comment added to JIRA issue can be seen only to a specified group of users in JIRA)

Actions Recorded in Digest

Email Notifications Digest sends an email based on the actions recorded from JIRA updates.

The actions recorded in digest are:

• Create new issue
  • all issues types are supported
• Updates to an issue
  • all modifications made in issue fields
    • standard fields
      
      • description, summary, component, affects/fix versions, issue assignee/reporter, due date, attachments etc.
    • custom fields
      • labels, planned start/end dates, user picker, group picker, checkboxes etc.
• Log Work
• Comment to an issue

  • add / update / delete comment

    If user is not allowed to see a comment due to visibility level restrictions (comment cannot be visible to JIRA group user is part of), record will not be sent in a digest.

• Issue State change (start progress, resolve, close etc.)

• Move an issue

• Convert an issue to task / sub-task

• Delete an issue