Synchronize is a manual Jira data synchronization option. It re-loads data from Jira into ActivityTimeline. No changes to Jira are made.
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- From Dashboard click Configuration icon on the toolbar
- Go to Issues tab > Issues section
Check Full Synchronization radio button and press Synchronize:
→ The system will load the latest issue changes from JIRA and carry them over to ActivityTimeline.Note No changes will be made to JIRA during this operation.
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- By selecting "Detect & Remove Deleted Issues" option and clicking "Synchronize" button
- The system will search for the last 1000-10.000 modified tickets and automatically remove obsolete (deleted in Jira) issues from ActivityTimeline cache
- By manually removing the tickets one by one in Maintenance Page Legacy
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This is useful in a case when a ticket is removed from JIRA by some user, but it was not automatically removed from ActivityTimeline cache. |
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