Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Required permission: user with Jira Administrator permissions.
Jira administrator can configure the global settings of Email Notifications Digest for all users in the system.

...

  • Enable Email Notifications Digest plug-in:
    • Use Email Notifications Digest add-on to manage email notifications

      • Notification digest will be sent to users in the system depending on the global settings. Every user can set up Personal Configuration that reconfigure settings from Global Configuration. 
    • Do not allow users to customize their own Personal Digest settings
      • Notification digest will be sent to users in the system depending on the global settings. Users are not allowed to configure own digest.
        Image Modified

...

If an admin switches off digest emails, users will not be able to switch it on in their personal configuration settings:

...

Who should receive emails


Email Notifications Digest contain three types of notifications: 

  • Instant Updates
  • Issue Digest
  • Summary Digest

Image Added

  • Enable Email Notifications Digest plug-in for users (for every Digest mode):

...

  • Choose what type of notification will be sent:
    • Instant Updates
      • Defines who should receive all the default JIRA issue updates emails. 

        Instant Updates are sent immediately per each issue change and they are not aggregated.

        Tip
        title"All" or "Group" option

        Keep "All" or selected "Group"  to continue to receive default Jira email notifications in addition to Issue and Summary Digest.


    • Issue Digest
      • Defines who should receive frequent digest emails per issue. 
        Issue Digest waits and collects issue updates for several minutes before sending.

    • Summary Digest
      • Defines who should receive a summary digest emails based on date/time schedule. 
        Summary Digest collects updates from various issues within a day and sends them in a single email per defined schedule.


Which updates to send

Issue events that can be included or ignore in Instant Updates, Issue Digest, Summary Digest.Admin can configure the filling of Email Notification Digest:

Image Added

  • Choose which issue update events should be

    included 

    included or/and ignored in email notification:

    • Include these issue events in any of notification emails

    :
      • Some issue events can be included ot not included in all three modes (Instant Updates, Issue Digest, Summary Digest) Image Modified

      • Ignore changes made to the following issue fields

    :
        • Some issue events can be ignored in all three modes (Instant Updates, Issue Digest, Summary Digest) 
          Image Modified


info
Info
iconfalse
titleThe full list of issue fields that can be ignored in email notifications
titleThe full list of issue fields that can be ignored in email notifications

Affects Versions, Assignee, Components, Created, Description, Due Date, Environment, Fix For Versions, Issue Level Security, Issue Type, Priority, Summary, Time Spent, Time Tracking, Development, End Date Time, Epic Color, Epic Link, Epic Name, Epic Status, Planned End Date, Planned Start Date, Radio Button field, Rank, Sprint, Start Date Time, Story Number, Story Points, Story number, Text multiple, Text single


  • Project Lead`s notification email

    • Project Lead settings
      • Admin can include Project's Leads to receive the digests witall project updateseven if  project lead is not a watcher of updated issues.
  • Maximum number of updates per digest
    • Defines the maximum number of updates in JIRA after which the digest should be sent to users' emails
    • Default number = 150300

      Note

      The system will send a digest email immediately once maximum number of updates is reached.


When to send emails

Image Added

  • Email Digest Schedule
    • Defines date and time at which digest will be sent to users' emails
    • Click on a cell when you would like to receive a digest email.
    • Default values = 8 am, 7 pm Mon - Fri





      • Default Jira email notifications settings
        • Email Digest add-on can manage default Jira email issue notifications per Jira project. By default, both Jira default email notifications and digest emails are enabled.
        • Set it to on of the following three options to turn off the default Jira issue email notifications for all projects/ all except service desk projects or per selection below:

          


Note

For the changes to be applied, admin should press Save button.


Note

If an admin switches off digest emails, users will not be able to switch it on in their personal configuration settings:

 Image Added

  • Enable Email Notifications Digest plug-in:
    • to temporary turn off the Email Notification Digest select "Use Jira`s built-in default email notifications" - all users will receive regular Jira notifications.