JIRA administrator can configure how FindDuplicates plug-in displays its findings. Admin can define the amount of potential duplicate issues to be shown, tickets appearance, words that should be ignored while searching etc.
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- Maximum amount of potentially duplicated issues to display
- Defines how many issues will show up in potential duplicates list when the user creates, edits, or links the issue
- Default Value: 5
- Search for Duplicates not older than N months
- Tells the system to show only the potential duplicates that were created not earlier N months ago
- Default Value: 1 Month
Search for duplicates if user entered at least
- Tells the system to search for duplicate when user has typed at least the specified amount of symbols or words
- Default Value: 3 Symbols
- Words to ignore during duplicates search
- Specify the words that should be ignored by duplicates search mechanism when the issue is created, edited, linked, or searched for
- Note that some of very common words are pre-included into the system
- User should separate individual words to be skipped by comma
- The example words might be: issue, problem, bug, application etc.
- Specify the words that should be ignored by duplicates search mechanism when the issue is created, edited, linked, or searched for
- Open issue duplicates in a new window
- Specifies in the potential duplicate should be opened in a new browser window when it is clicked
- Default Value: unchecked
- Show 'Potential Duplicates' panel on each issue page
- Defines if Potential Duplicates panel is to be rendered on Issue page
- Default Value: checked
- Keep browser's auto-suggest list on issue creation
- Defines if the system should show both: web browser's default auto-suggestions list along with potential issue duplicates
- Default Value: unchecked
Use plug-in's Quick Issue Search in Jira header search box
- Defines if the duplicates should show up in the Quick Issue Search in the header on the top right corner
Default Value: unchecked
- Always search for duplicates within the same project
- The system will search for duplicates within the current project all the time. No duplicates from other projects will be shown.
- Default Value: unchecked
Enable plugin for Service Desk
- JIRA Service Desk Issue Link Template - Provide a custom link to your JIRA Service Desk
- You can use ${issueKey} for issue key and ${projectKey} for project key location
- Default value: '/servicedesk/agent/DESK/issue/${issueKey}'
- Default Value: checked
Issue Appearance
- Specifies how the potential duplicate issue appears in the popup list, in Potential Duplicates panel, and in Search results pop-up
- Specifies how the potential duplicate issue appears in the popup list, in Potential Duplicates panel, and in Search results pop-up
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For the changes to be applied admin should press Save Changes button:
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To read more of using FindDuplicates click here.