Troubleshooting Page for Server Version

In case ActivityTimeline application on Jira Server fails to start or you are experiencing issues during the installation and setup process, Jira Admin can access the troubleshooting page where the system will say what went wrong.

In order to open a Troubleshooting page, admin has to go to:


On this page you will be able to see whether ActivityTimeline Service is up & running, or perhaps it was stopped and has to be restarted.

In case you are not sure about the reasons, please make sure to contact our Support Team and share the screenshot of that page.