Link Issues - Potential Duplicates List

This is applicable to Find Duplicates app for Jira Server/Data Center only.

Find Duplicates app allows to see the potential duplicates while user creates new issue as well as automatically show potential duplicates when user creates the links between issues.

This helps the user to save time as he/she does not have to do a manual search before linking the related tickets.

 

To see the potential list of duplicates linking the issues follow the steps:

  1. Open Link Issue dialog

  2. Type related issue number in Issue field

  3. Click on a "+" icon next to the issue to add it into a link:

           

 

By default, the list of potential duplicates contains 5 items only.
This setting can be changed by Jira administrator at Jira Administration → Manage Apps → Find Duplicates Configuration → General.