Frequently Asked Q & A
Q: Can FindDuplicates be limited to some particular project?
A: Yes, this can be configured at Project Restrictions
Q: Does FindDuplicates support JIRA Cloud?
A: No, it does not. FindDuplicates supports JIRA Server only. JIRA Cloud does not have required API to implement FindDuplicates's functionality there.
Q: Can I specify our commonly used terminology to be excluded during duplicates search?
A: Yes, you can specify the list of "stop words" at add-on Configuration page that will be ignored.
Q: Can FindDuplicates search duplicates based on JIRA components?
A: Yes, "Potential Duplicates" panel allow a user to search for duplicates with the same component.
Q: Will FindDuplicates suggest duplicates from a project where logged-in user does not have an access to?
A: No. FindDuplicates obeys all JIRA permission schemes. If user does not have permission to see some issue then FindDuplicates will never show it.